We’re working hard on putting the answers to all of the common questions in one place but we aren’t quite there yet, if your question isn’t answered here please let us know so we can add it.


There’s no sling library near me, can you start one?

We can try! Our consultants take time out of their paying jobs to run sling library sessions as volunteers. Right now we are at capacity for library sessions.
However, if you can provide a venue we can attend for a fee to cover our costs on a trial basis. Alternatively if you feel you’d like to volunteer with us running a session in your community we will do everything in our power to support you, contact us for a chat.

I’m not sure where HQ is

no problem, we have this handy map. There are two customer parking spaces outside our HQ and if they’re full times square car park is just around the corner.


What else do you do?

yep indeedy,

we also have these:


We also provide volunteering opportunities, they’re great for your CV, confidence building, meeting people

In the pipeline:

  • Feeding support group
  • Extended office hours
  • Continuing education opportunities
  • A volunteers forum
  • An alternative new parent course
  • A birth and parenting library
  • Family Cycling (no slings involved but we will have equipment to lend)

If you’d like to help, or get involved please give us a shout.

I need a sling but can’t afford it, can you help?

yes we can, we believe that money shouldn’t be a barrier to safe slinging, take a look at our families in need policy and please don’t hesitate to get in touch if you need us.

I’m not sure when my sling is due for return

There are a number of ways to find out when your sling is due back to us:

  • Check your emails, including the spam box, our database sends an email with the return date on.
  • Log into your myturn account using the email address you gave us when you joined, you may need to reset your password.
  • If you borrowed it from a regular monthly session it will be due for return at the same venue the next month, check our calendar
  • If you borrowed it from a one off event, or a weekly session, or our HQ it’s due back 4 weeks from then.
  • If you’re still not sure then inbox us and we will be happy to check.
I don’t want to return my sling yet, what should I do?

If you love the sling you’ve borrowed so much that you can’t bear to part with it you can rehire it without coming to see us, just click here

Our membership option can also save you money on a sling, when you join us as a 6 month or year member you can borrow as often as you like or for as long as you like (one sling at a time) and we will also give you twenty percent off everything else, sales, extra loans, classes and one to ones.

I can’t return my sling on time, what should I do?

If you can’t make your return date please get in touch with us as soon as you can and we will do our best to help. You can usually return it another day or to another library session along with the daily rate of £1 per day late fees. If you’re going to be more than 10 days late you can save money by rehiring it instead, just click here and we will back date the transaction.


I’m not sure where my sling needs returned to

You can return your sling in person to any Parenting North East event or to our HQ in the centre of newcastle, we’re open 10-2 monday to friday.

You can post it to us at Arch 21, Forth goods yard, off Forth st, Newcastle, NE1 3PG, it should be posted to arrive with us before it’s over due, we recommend you send it tracked and insured to make sure it gets to us.

How do I borrow a sling?

There’s some useful information here. If non of those options work for you then please get in touch and we will do everything we can to help.

Wherever you borrow from you will need to set up a myturn account

How much does it cost?
  • We always have tea and coffee and a listening ear at HQ suggested donation £1, or whatever you are happy to give. These donations help up to keep doing it for other people.
  • you can bring your own sling to any session on our events calendar and get help at no charge (though we do love a donation though)
  • For £5 you can bring your own sling to HQ and we’ll help you get it perfectly safe and comfortable
  • For £10 you can borrow a sling from any drop in session on our calendar for a month. In these sessions we can show you 2 options  that front or hip carry and try 1 on, we call this a sling fit.
  • For £15 you can drop into Arch 21 – we’re open as a minimum monday to friday 10-2 term time – and borrow a sling for a month,  we can show you 2 options that front or hip carry and try 1 on, we call this a sling fit,. While you are in our office you are very welcome to try on any library sling unassisted, try all of them if you want.
  • For £25 you can book a 60-90 minute lesson with a qualified sling educator at our office. There’s usually time to look at several slings and try a few on for front or back carrying and you can take a sling away for 2 weeks. This is a good choice if you’re starting out.
  • For £60 you can become a member for one year, not only can you borrow as as often as you like for as long as you like (one sling at a time) but there’s also free sling fits at our HQ and 20 percent off everything else parenting north east (extra sling loans, classes and consults, sling sales)


Do you sell slings?

We do! We don’t sell every sling the library stocks but we do keep a good selection in our shop. Where else can you go to buy a sling for your newborn, toddler or preschooler where the staff know the product inside and out, can help you get it fitted before you leave, will provide you with ongoing support and absolutely wont sell you something that isn’t going to work for you?

You can come peruse the slings and buy if you like either online or at our HQ Monday to Friday 10-2

When you buy from us you’re supporting the work parenting north east does, we are a not for profit organisation, all the profits go back into doing good.

Where can I get some help choosing a sling?

You can come along to any of our library or drop in sessions to get help with choosing a sling. Session can be busy so we usually only have time to show 1 or 2 different slings, this works well if you have some idea of what you want but you want help narrowing it down.

If you can’t make one of our meets and have some idea of what you are looking for then why not pop into our office for a sling fit session (£15 including 4 weeks sling hire) our HQ is open 10 – 2 Monday – Friday

If you have no idea where to start with what sling you might like then you can book yourself a 1-2-1 session with one of our consultants these session are 60-90mins and will give plenty of time to look at and try on a range of slings. a 1-2-1 is £25 and includes 2 weeks sling hire.

Where can I get some help with my sling?

You can come along to any of our meets or drop in sessions with your own sling and get sling fit advice. We do not make a specific charge for this but donations are always appreciated.

If you can’t make one of our meets or session then our offices are open from 10-2pm Monday – Friday (our office is staffed mostly by volunteers who all have families, if you are making a special trip to see us, it is often a good idea to message us first to double check we are open) Sling fits outside of normal meets and drop ins are £5

What does parenting north east do?
I’ve received a text or email saying I have to pay late fees, why?

You agree to return your sling on time when you borrow your sling, late fees are covered in the terms of that loan. When you don’t return your sling on time we can’t rent it to anyone else, when we can’t rent it to anyone else it’s harder to pay the bills.

Our admin volunteer spends at least an hour a day away from her paying job trying to contact borrowers to help them return or rehire their slings, that means her family have around £50 a week less to live on. We think that a pound a day late fees is more than reasonable in that light.

You can avoid being charged late fees by getting in touch if you can’t return and by paying to rehire your sling as soon as it’s due.